Shipping and Terms

  • Orders are shipped out Monday-Friday! Order by 12 PM EST and your order will go out the next day.
  • Flat rate $7 shipping to save you money!
  • Orders are shipped through USPS Priority Mail
  • Shipping usually takes 2-3 days


By purchasing from our website, you are agreeing to our terms of service:

  • Live arrival is guaranteed so long as the following terms are met
  • Someone is home to receive the roaches once they arrive
  • If you cannot be home at the time of arrival, we suggest having your local post office hold your mail
  • Please provide the correct shipping address as we will not be held liable for you providing an incorrect shipping address
  • When using PayPal to pay, please make sure to enter the correct shipping address on the PayPal website
  • It is the customer's responsibility to check the tracking info and stay up to date on their order
  • We are not responsible for packages lost by USPS
  • On DOA orders you must contact us within 1 hour of delivery time based on the shipper's tracking data with photos of packaging and bugs
  • Multiple replacements will be offered on a case by case basis
  • It is the customer's responsibility to research the laws in their state/county/city
  • We do not ship live roaches to Florida or Hawaii